Our practice has been designed with pets and family's needs in mind. To minimise their stress we offer completely separate dog and cat waiting areas, consultation rooms and hospital wards. We have ample parking and a sheltered walkway for those more nervous patients that prefer not to wait with other animals. We have a play area for small children. We also offer a 'quiet room' with a comfy sofa for some of the longer (or more emotional) consultations. Our two purpose built operating theatres are designed by our specialist surgeon, supported by a brand new imaging suite.
We are now in a position to take new clients, please use the online registration form if you would like to register your pet.
We would like to thank all of our clients for their continued support and understanding of our Covid policies. The restrictions are regularly reviewed but currently we have no plans to change any details of our policy.
Due to the ongoing risks of Covid to our clients and staff we are still only allowing one person into the practice with their pet(s). The only exceptions are for clients who require a carer to accompany them or parents with very young children who can’t make other arrangements for their care. Clients are asked to ring the door bell and what to be invited to come into the reception area.
Clients entering the practice must wear a facemark and use the hand gel provided. For clients that would rather have a second person with them for the consultation and for those who would rather not wear a facemark we can do basic outdoor consultations but in some cases will need to bring the pets into the practice to fully examine them.
These restrictions have so far allowed us to maintain a balance between allowing clients to accompany their pets whilst reducing the risk of spread of Covid to our staff. Practices across the UK are under a great strain to provide enough staff to maintain clinical services, any absence due to Covid can be devastating. Thank you for your continued support for us in our efforts to protect our staff and maintain our ability to look after you pets.
22.11.21 - As many of you are aware we had to close our books to new clients back in the summer due to high demand and the desire to maintain levels of service by not overburdening our staff. We really appreciate your understanding in what is a frustrating time for everyone.
This week we will be in a position to take on a limited number of new clients. If you would like to register please email firstname.lastname@example.org with the subject “Registration Request” and let us know your name and contact number.
If we are able to offer you a place on our books we will contact you to fully register you and your pet(s). If you don’t hear from us it means we have already reached capacity again but will keep your request on file as we hope to be able to offer more places in the near future. Thank you for your understanding.
The islands only GOLD standard cat friendly clinic. Island VetCare has been awarded internationally-recognised GOLD Cat Friendly Clinic status. Island VetCare has been designed with you and your cat in mind. As a clinic we have proven that we adhere to a set of criteria, set out by International Cat Care, to ensure we provide and maintain a high standard of veterinary care.
Island VetCare is available for your pet 24 hours a day. Our regular consultation hours are 8.30am – 6pm Monday – Friday and 9am-12pm Saturdays. For emergencies outside of these times please call (01983) 214747 and you will be put through to the vet on duty who will be able to advise you or arrange an emergency consultation at our Ryde practice.
The Pharmacy will be open Monday to Friday during working hours and on Saturdays 9am until 12pm. You can either phone, email (email@example.com) or request in person to order your pets repeat prescriptions.
Dental disease can result in bad breath, painful chewing, and tooth loss. Bacteria under the gum can travel to the heart, kidneys, and liver. Professional dental cleaning is required to remove plaque and tartar from a pet’s teeth and to assess the health of the mouth. A thorough dental cleaning requires that the pet be under anesthesia.
People are becoming increasingly aware that what they put into their body as food, reflects on their overall health, energy and their vitality, helping to avoid or minimise health problems, this is the same for our animals too.
Companion animal diets are currently more controversial than ever before and so it is important to understand the reasoning for providing the correct nutrition. What we need to understand as a pet owner is what our pets actually require to be as healthy as possible, what do they require to live a long and fulfilled life. We are responsible for providing, to meet their individual needs as they rely on us in most areas of their life.
In April 2016 a law came into effect that all dogs over eight weeks of age must be microchipped. Up to date details are held on the microchip database for identification purposes. Failure to have your dog microchipped could result in a fine and/or legel proceedings.
NURSE TRAINING CENTRE
Island VetCare Ltd has been approved as a nurse training centre, working in partnership with Sparsholt College, and we have our first student nurse already - Hayley Lake, the island’s biggest alpaca fan.
UNIVERSITY OF SURREY VET SCHOOL PARTNERSHIP
We have completed our first year as a host practice for final year vet students from the University of Surrey, training, supporting, supervising, and assessing students on their intra-mural rotations. This has energised our whole team, and has helped us build strong links with the university.
RCVS ACCREDITED SMALL ANIMAL PRACTICE
Island VetCare (of which Island Referrals is part) are very proud to have achieved recognition by the RCVS in this way already, and we will look to build on this in the future.
IW CHAMBER OF COMMERCE WINNERS!
From 40 entrants, and 4 finalists, Island VetCare (of which Island Referrals is part) won this prestigious award at a rather glamorous ceremony in Cowes. The event was sponsored by Mermaid Gin, which definitely helped the party atmosphere.
We are extremely grateful to Matthew for the care that he gave to Baxter. We were so concerned with his sudden change in behavior but after a single consultation Matthew was able to give us answers and put our minds at rest. He arranged for Baxter to see a consultant on the mainland and we’re happy to say (after treatment) he’s now back to himself!
Mark and Laura
Matt is an amazing vet, very knowledgeable, calm, compassionate and is very easy to talk to. He discussed all the options and I have every confidence that he will do his absolute best for my dog Lucy. I have had a bad experience previously, but Matt has restored my faith in what vets should all be like, where it is completely about what is best for your pet. Would highly recommend to anyone looking for a smaller, local and caring vet practice.
Matt is a fantastic vet, passionate, caring and professional. He has a lot of knowledge about all animals and has supported us many times. Nothing has been too much trouble. One of the best vets you will find!!